Grow your channels and bring them together
Maximise your sales potential by offering ordering and transactional mediums to suit all your customers. Create a memorable customer experience that reinforces your brand – whether customers are reaching you online from desktop or mobile, or visiting you in-store.
Bring your channels together using the one back-end system to gain a single, unified view of your customers updated in real-time.
Provide a memorable retail experience with an omni-channel cloud platform
Meet modern customer needs
Changing customer buying behaviour demands a seamless online and in-store experience with consistency across your brand. Give customers more than they expect with modern offerings from online returns to in-store order collection.
Strengthen customer relationships
Know your customers better with a unified view of all their information from every contact point, whether it’s by phone, email, in-store or online. Empower your staff with an accurate, real-time view of all customer information.
Unify the shopping experience
Give customers the convenience of seeing product and order information online through a unified system and empower staff with POS, providing real-time information. Promotions can work across multiple channels, building brand consistency.
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Predictively match supply to demand
Understand of your customers, their buying habits in real-time. Get crucial stock trend analysis to know the stock fluctuations to expect, making your ordering more accurate and efficient.
Set automated re-order points based on minimum stock levels and ensure you’re not over-ordering with maximum levels in place.
Make agile business decisions based on real-time data
Improve stock turn and reduce slow moving inventory that’s sitting on shelves in-store or in the warehouse costing you money. Gain a real-time view of your stock position with advanced business intelligence – giving you the insights you need to make informed, agile decisions about your stock.
See your top performing product lines at a glance. Know what’s selling and what needs an extra push or promotion to get moving out the door.
Cloud POS technology
Drive the customer experience even further with cloud-based POS functionality. Empower your staff with access to real-time product information, pricing, inventory levels, back order times, returns information and more. Customers can seamlessly redeem loyalty points, manage lay-bys or process split payments and gift voucher payments.
Find out how POS integration can take the in-store customer experience to the next level and empower your business growth.
Why work with
JCS has completed over 600 cloud ERP implementations – see the customer success stories to learn more.
Work with one of the largest team of NetSuite experts across Asia Pacific, servicing Australia, New Zealand and Asia. Get running with a cloud ERP solution faster using JCS’ proven rapid implementation methodologies and see ROI quickly.