JCurve ERP Support Banner Kokonut
JCurve Solutions has empowered Kokonut Pacific to grow and support communities

Local Australian JCurve ERP & NetSuite support team

At JCurve, we believe knowledge is power. Simply put, the more familiar you are with JCurve, the more value you’ll get out of the software.

Members of JCurve’s Support Team are highly trained Australian based consultants who will help you to get the most out of your investment in JCurve. Whether your questions are about day-to-day software support, business processes or “how to”, the team are here to help. They also love to hear your feedback.

Support plans are available to suit your needs. You have the choice to use pre-paid blocks of support hours or to take out a monthly support plan

As NetSuite integration partners, JCurve offer superior ERP Support

Access support


We’re here to help. If you’re an existing customer, use the below options to access support:

In-product help


Within the JCurve software, you’ll fnd an intuitive Help function that gives you detailed information on whatever you’re looking for. Simply click on the (?) icon throughout the system.

JCurve In Product Help
JCurve Support Knowledgebase

Knowledge base


Our expert team has also developed a comprehensive Knowledge Base, which is easy to use and provides step by step instructions for a lot of the tasks you’ll be looking to do. The Knowledge Base is updated regularly and all JCurve users can access it at any time. For our customers, this means they can nd out what they need, when they need it.


Search the JCurve Knowledge Base

Access training


Use JCurve to its full potential by taking advantage of a variety of training resources for you and your staff.

Upcoming training webinars

A wide variety of topics, Interactive and free
View training and events

On-demand training

Convenient, learn anytime
Watch now

Customised training, designed specifically for your business, is also available.
Speak to our support team to find out more

Training for ERP Small Business Management

Accounting services


Take the worry out of your accounting using JCurve’s accounting and bookkeeping specialists. Accounting Services offered include Accounting and Bookkeeping services, Debtor Management, BAS & GST Compliance and Payroll Processing.

Learn more about JCurve’s Accounting Services

Consulting services


Use JCurve consulting services to implement best practice into your business. JCurve consulting services include Implementation, System Customisations, Report Writing and Systems Administration.

Learn more about JCurve’s Consulting Services


Need more users?


You’re able to purchase additional user licenses at any time, up to a maximum of 20 users. Additional licenses are pro-rated in line with your subscription end date, so you only ever have the one annual renewal date.

Talk to us to add additional users

Upgrade to NetSuite


Once you need more than 20 users, we’ll work with you through the upgrade to NetSuite’s Mid-Market Edition. As JCurve uses NetSuite’s core product, the upgrade is seamless and you don’t need to learn a new product.

Contact us to find out more

JCurve - Upgrade to a Scalable NetSuite ERP Solution

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